Refund Policy

1. Money Back Guarantee

We offer a 14-day money-back guarantee on all our subscription plans. If you're not completely satisfied with our service, you can request a full refund within 14 days of your initial purchase.

2. Eligibility for Refunds

2.1 Qualifying Purchases

The money-back guarantee applies to:

  • Initial subscription purchases
  • First-time plan upgrades

2.2 Non-Qualifying Cases

Refunds are not available for:

  • Subscription renewals after the initial period
  • Partial billing periods after the 14-day window
  • Accounts suspended due to Terms of Service violations
  • Free trials that convert to paid subscriptions

3. Refund Process

3.1 How to Request

To request a refund:

  • Contact our support team within 14 days of purchase
  • Provide your account email and reason for the refund request
  • Allow up to 5-7 business days for processing

3.2 Processing Time

Refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

4. Abuse Prevention

Refunds are limited to one per user. We reserve the right to deny refund requests from users who repeatedly abuse the refund policy.

5. Technical Issues

If technical issues prevent you from accessing the service and cannot be resolved within 7 days, you may qualify for a refund outside the 14-day window.

6. Contact Information

For refund requests or questions about our refund policy, please contact our support team.

Last Updated: December 18, 2024